Posts

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We build and lose trust one conversation at a time - over time

Have you ever wondered why some conversations feel comfortable and engaging?  You find them easy and rewarding to be a part of, and, others feel like hard work or you’d rather walk away from them because it’s too hard.  How often have…
Common sense isn't that common
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Common sense isn't really that common!

How many times have you heard those two words ‘common sense’? Or, used them yourself during conversations? Let’s face, it we all have (or do)! I’ve heard those two words used numerous times. ‘Well, that’s just common sense!’,…
Conversational Intelligence
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Willing Change

I thought I would share with you a topic of conversation that stimulated some vigorous discussions at a recent change workshop.  It was about language and the important role that it plays.  Not only during change events but also more generally…

Events