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We build and lose trust one conversation at a time - over time

Have you ever wondered why some conversations feel comfortable and engaging?  You find them easy and rewarding to be a part of, and, others feel like hard work or you’d rather walk away from them because it’s too hard.  How often have…
loneliness conundrum more connected yet less connection
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The Loneliness Conundrum - more connected, yet, less connection

I read last week about the UK recently appointing a ‘Minister for Loneliness’ – Tracey Crouch for those interested. Truthfully, I’m not sure how I feel about it.  I’m pleased that there is an awareness that social isolation is…
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Improve your personal productivity - focus on managing cognitive load

Why the shift? We keep hearing that our world is becoming more complex and cycling faster and faster.  That’s true.   And it means the need to be able to focus our attention is becoming greater and greater.  Brain fact – attention…
Velcro for negativity and teflon for positivity moments of choice
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We're like velcro for negativity and teflon for positivity!

A great metaphor by Dr Rick Hanson – in essence, we have a negativity bias. An important evolutionary principle that served to keep our ancestors alive from the many real and physical threats they were exposed to. Today, we haven’t lost…